March 23, 2026

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The Hidden Gap in In-Office Procedure Success

  • Acute & Urgent Care
  • Long Term Care
  • Primary Care
  • Specialists

Why Do Some In-Office Procedures Fail the First Time?

Every day, primary care clinicians perform procedures like cerumen removal, foreign body extraction and epistaxis management. These are common, expected parts of care.

But outcomes are not always consistent.

Evidence shows a meaningful gap in first-attempt success rates between specialist and non-specialist settings. More importantly, when a first attempt fails, the likelihood of success on subsequent attempts drops significantly, often leading to referral or escalation of care.

So, what’s driving that gap?

It May Not Be What You Think

Experience and training are part of the story. But they don’t fully explain the difference in outcomes.

One factor continues to surface across clinical evidence and guidelines:

Visualization.

Not just whether clinicians can see, but how well they can see during the procedure itself.

In many primary care settings, visualization depends on a combination of tools and techniques that were not designed to work together seamlessly. Each provides part of the picture, but not always the clarity needed in narrow, complex anatomy.

Why Visualization Matters More Than It Seems

Visualization influences more than visibility alone. It plays a role in:

  • Procedural control

  • First-attempt success

  • Complication risk

  • Decision-making during the procedure

And when the first attempt doesn’t go as planned, the downstream impact can be significant for both patients and providers.

A Question Worth Exploring

If visualization is a contributing factor, it raises important questions:

  • How much of the outcome gap is actually driven by visualization quality?

  • Which procedures are most affected?

  • What level of improvement is realistically achievable in primary care?

  • And what would it take to close that gap without adding complexity to workflow?

These are not theoretical questions. They have direct implications for efficiency, patient experience and cost of care.

Read the Full Evidence-Based Analysis. Fill out the form to download the full white paper.